Terms & Condition

Terms & Condition

Last Updated: October 22, 2025

Welcome to Tietoe.com. By visiting or purchasing on my website, you agree to the following Terms & Conditions.

1) Use of the Website

  • You must be at least 18 years old to make a purchase.

  • You agree not to misuse my website for fraudulent, illegal, or harmful activities, or to attempt to interfere with site security, payments, or inventory.

2) Products & Availability

  • I strive to display accurate descriptions, specs, and images for paddles and accessories. Minor variations in color, finish, weight, or grip feel may occur due to manufacturing or display differences.

  • Prices are listed in U.S. Dollars (USD) and may change without prior notice.

  • I may limit quantities, discontinue items, or update listings at any time.

3) Orders & Payments

  • By placing an order, you agree to provide accurate billing, payment, and shipping details.

  • I reserve the right to cancel or refuse an order in cases of suspected fraud, pricing/listing errors, or stock unavailability.

  • Payments are processed by trusted third-party gateways; I do not store full payment details on my servers.

  • Sales tax may apply where required by law.

4) Shipping & Delivery

  • Orders are processed within 0–1 business day after payment confirmation.

  • Typical U.S. delivery time: 1–7 business days via USPS/UPS/FedEx (varies by destination and carrier schedules).

  • I’m not responsible for delays caused by carriers, severe weather, peak seasons, or events outside my control.

  • For packaging, tracking, and rates, please see my Shipping Policy.

5) Returns & Refunds

  • All purchases are covered by my 30-day Return & Refund Policy.

  • Pickleball paddles must be new, unused, and unplayed (no ball marks/scratches) to be eligible.

  • Please review the full policy for eligibility, timelines, and instructions before placing your order.

6) Intellectual Property

  • All content on Tietoe.com (text, images, videos, logos, and designs) is the property of Tietoe and protected under U.S. copyright and trademark laws.

  • You may not copy, reproduce, distribute, or use any content without my prior written permission.

7) Limitation of Liability

  • To the maximum extent permitted by law, Tietoe is not liable for any indirect, incidental, special, or consequential damages arising from website use, purchase, or product usage.

  • Sports equipment should be used responsibly and per manufacturer guidance. I am not responsible for injury or damage resulting from improper use, modification, or neglect of the product.

8) Warranty & Defects

  • Unless otherwise stated on the product page, items are sold “as is” with no additional warranty from me.

  • Where a manufacturer warranty exists, I will help you facilitate the claim per the manufacturer’s terms (proof of purchase and photos may be required).

9) Order Changes & Cancellations

  • You may cancel or modify your order within 12 hours of receiving your order confirmation email.

  • After 12 hours, your order may be in processing/shipping and can only be handled through the returns process after delivery.

10) Accuracy of Address & Risk of Loss

  • Please ensure your shipping address is complete and accurate. Undeliverable parcels may be returned; reshipment may require additional postage.

  • Risk of loss transfers to you upon carrier acceptance (when the carrier scans and takes possession of the parcel).

11) Promotions & Coupons

  • Promotional offers, coupons, and discounts are subject to terms, may be time-limited, and cannot be combined unless explicitly stated.

  • If an order is partially returned, any promotional value may be recalculated.

12) Changes to Terms

  • I may update these Terms & Conditions at any time to reflect operational or legal changes.

  • Continued use of my website after updates constitutes acceptance of the revised terms.

    Contact Me

    Brand: Tietoe.
    Website: https://tietoe.com.
    Email: contact@tietoe.com.
    Phone: +1 (970) 616-0006.
    Hours: Monday–Friday, 9:00 AM–5:00 PM (UTC-7).
    Address: 161 E Holly St, Milliken, CO 80543, United States.
    Social:YouTube: TietoecomTikTok: TietoePinterest: TietoeX: Tietoecom.