Terms & Condition
Last Updated: October 22, 2025
Welcome to Tietoe.com. By visiting or purchasing on my website, you agree to the following Terms & Conditions.
1) Use of the Website
You must be at least 18 years old to make a purchase.
You agree not to misuse my website for fraudulent, illegal, or harmful activities, or to attempt to interfere with site security, payments, or inventory.
2) Products & Availability
I strive to display accurate descriptions, specs, and images for paddles and accessories. Minor variations in color, finish, weight, or grip feel may occur due to manufacturing or display differences.
Prices are listed in U.S. Dollars (USD) and may change without prior notice.
I may limit quantities, discontinue items, or update listings at any time.
3) Orders & Payments
By placing an order, you agree to provide accurate billing, payment, and shipping details.
I reserve the right to cancel or refuse an order in cases of suspected fraud, pricing/listing errors, or stock unavailability.
Payments are processed by trusted third-party gateways; I do not store full payment details on my servers.
Sales tax may apply where required by law.
4) Shipping & Delivery
Orders are processed within 0–1 business day after payment confirmation.
Typical U.S. delivery time: 1–7 business days via USPS/UPS/FedEx (varies by destination and carrier schedules).
I’m not responsible for delays caused by carriers, severe weather, peak seasons, or events outside my control.
For packaging, tracking, and rates, please see my Shipping Policy.
5) Returns & Refunds
All purchases are covered by my 30-day Return & Refund Policy.
Pickleball paddles must be new, unused, and unplayed (no ball marks/scratches) to be eligible.
Please review the full policy for eligibility, timelines, and instructions before placing your order.
6) Intellectual Property
All content on Tietoe.com (text, images, videos, logos, and designs) is the property of Tietoe and protected under U.S. copyright and trademark laws.
You may not copy, reproduce, distribute, or use any content without my prior written permission.
7) Limitation of Liability
To the maximum extent permitted by law, Tietoe is not liable for any indirect, incidental, special, or consequential damages arising from website use, purchase, or product usage.
Sports equipment should be used responsibly and per manufacturer guidance. I am not responsible for injury or damage resulting from improper use, modification, or neglect of the product.
8) Warranty & Defects
Unless otherwise stated on the product page, items are sold “as is” with no additional warranty from me.
Where a manufacturer warranty exists, I will help you facilitate the claim per the manufacturer’s terms (proof of purchase and photos may be required).
9) Order Changes & Cancellations
You may cancel or modify your order within 12 hours of receiving your order confirmation email.
After 12 hours, your order may be in processing/shipping and can only be handled through the returns process after delivery.
10) Accuracy of Address & Risk of Loss
Please ensure your shipping address is complete and accurate. Undeliverable parcels may be returned; reshipment may require additional postage.
Risk of loss transfers to you upon carrier acceptance (when the carrier scans and takes possession of the parcel).
11) Promotions & Coupons
Promotional offers, coupons, and discounts are subject to terms, may be time-limited, and cannot be combined unless explicitly stated.
If an order is partially returned, any promotional value may be recalculated.
12) Changes to Terms
I may update these Terms & Conditions at any time to reflect operational or legal changes.
Continued use of my website after updates constitutes acceptance of the revised terms.
Contact Me
Brand: Tietoe.
Website: https://tietoe.com.
Email: contact@tietoe.com.
Phone: +1 (970) 616-0006.
Hours: Monday–Friday, 9:00 AM–5:00 PM (UTC-7).
Address: 161 E Holly St, Milliken, CO 80543, United States.
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